DELIVERY Our deliveries are made with the help of our collaborator, the transport company DPD which allows you to be delivered directly to your home within 2 to 3 working days in France and 3 to 5 working days in Europe. You will receive your package in laminated packaging so that it is protected during delivery, with delivery costs which vary depending on your address. RETURN AND REFUND The return of a product is made within a maximum period of 14 days after receipt of the package and we will subsequently refund or exchange it. Please use equivalent protective packaging if the original packaging is destroyed, so that the mat remains protected during transport. As soon as the carpet is received, inspected and validated by our warehouse, the order amount is refunded.